Comparison · Updated May 2026
Chime Labs is a Sydney startup that raised pre-seed funding in 2026 to build an AI receptionist for Australian tradies. BackOnTools has been live with paying tradie customers since before that round closed. If you’re weighing the two, here’s what you need to know.
We’re BackOnTools. This comparison is from our perspective. Chime Labs’ product and pricing are not yet fully public — check their website for the latest.
Chime Labs and BackOnTools are solving the same core problem: Australian tradies miss too many calls, lose too many jobs to whoever picks up the phone first. That’s the right problem to solve. The difference is where each product is in its development.
BackOnTools is live. You can call our demo line right now and talk to the AI. You can sign up today and be live within a week. We have paying tradie customers across Melbourne, Sydney, and Brisbane. Chime Labs is a funded startup with strong backing — the product is being built, but public availability is limited.
The other difference: BackOnTools includes access to our tradie job marketplace — a flat-fee platform where homeowners post jobs and tradies bid. Chime doesn’t offer that.
Chime Labs
BackOnTools
| Chime Labs | BackOnTools | |
|---|---|---|
| Status | Pre-seed funded, building in 2026 | Live with paying customers |
| Pricing | Not publicly available | From $197/month + $497 setup |
| Setup time | Not publicly available | 7 days — guaranteed |
| Answers calls 24/7 | Planned feature | ✅ Live on all plans |
| Books jobs into calendar | Planned feature | ✅ Pro & Premium plans |
| ServiceM8 / Tradify integration | Unknown | ✅ Pro & Premium plans |
| Marketplace access (job leads) | Not offered | ✅ Flat monthly marketplace included |
| Trade-specific knowledge | Planned | ✅ Trained per trade type |
| AU-built | ✅ Sydney-based | ✅ Australian-built |
| Can try it right now? | Waitlist or early access | ✅ Call +61 468 096 380 today |
Chime Labs information based on publicly available reports as of May 2026. Verify current availability at their website.
If Chime Labs’ product is available and fits your budget when you’re ready to move, it could be worth evaluating. They’re building in the right direction and they’re AU-focused.
If you need something live today — call answering, job booking, marketplace access, and a 7-day setup guarantee — BackOnTools is ready right now. You can call the demo line before you read another word of this page.
Every week you wait to fix the missed-call problem is another week of revenue going to whoever picks up the phone. The number is on this page.
Call our demo line right now. Talk to the AI. Ask it to book a job or give a ballpark price. If it sounds right, book 20 minutes with us and we’ll set up your specific trade in 7 days.
$197/month · 7-day setup · No lock-in · All Australian trades