One monthly fee. No per-call charges. No lock-in. Cancel any time.
Solo tradie who just wants the phone answered.
Free setup ยท no lock-in
โ Foreman AI ops included
Year 1 total: $2,364
Get started โBusy tradie who uses ServiceM8 or Xero and wants growth tips.
Free setup ยท no lock-in
โ Foreman AI ops included
Year 1 total: $3,564
Get started โCrew or multi-trade who wants it run for them.
Free setup ยท no lock-in
โ Foreman AI ops included
Year 1 total: $5,964
Get started โAll prices in AUD. GST not included. Month-to-month โ cancel any time.
| Feature | Starter | Pro | Premium |
|---|---|---|---|
| 24/7 AI call answering | โ | โ | โ |
| Books jobs into calendar | โ | โ | โ |
| Ballpark pricing quotes | โ | โ | โ |
| SMS summary after every call | โ | โ | โ |
| Emergency triage + alerts | โ | โ | โ |
| After-hours cover | โ | โ | โ |
| AU mobile number | โ | โ | โ |
| Foreman: daily voice briefing | โ | โ | โ |
| Foreman: hot-lead alerts | โ | โ | โ |
| Foreman: growth signals (pricing, suburb heatmap) | โ | โ | โ |
| Foreman: Ask anything (your call history) | โ | โ | โ |
| Foreman: save-the-review flags | โ | โ | โ |
| Foreman: auto review requests + follow-up SMS | โ | โ | โ |
| Foreman: weekly strategy review (Luigi) | โ | โ | โ |
| ServiceM8 integration | โ | โ | โ |
| Tradify integration (coming soon) | โ | โ | โ |
| Custom caller intake fields | โ | โ | โ |
| Priority same-day support | โ | โ | โ |
| Monthly analytics report | โ | โ | โ |
| Dedicated account manager | โ | โ | โ |
| Multi-trade configuration | โ | โ | โ |
| Custom reporting dashboard | โ | โ | โ |
| White-glove onboarding | โ | โ | โ |
The average tradie loses $45,000 a year to missed calls. At $197/month, BackOnTools costs less than $7 a day. If it books you one extra job a month โ which is conservative โ it pays for itself many times over.
Plumber
$450 avg job
4 missed/week
$1,800/week in lost revenue
Electrician
$400 avg job
4 missed/week
$1,600/week in lost revenue
Builder
$1,500 avg job
2 missed/week
$3,000/week in lost revenue
No. All plans are month-to-month, cancel any time with no cancellation fee. Your 14-day free trial starts the day your AI receptionist is built, connected to your number and live on your calls, not the day you sign up. Every feature is unlocked during the trial; after it, features gate to the plan you pick. We capture payment by SMS link after the trial, only if you keep it.
No. Setup is free. We configure the AI for your trade, load your price book, set your emergency rules, connect your calendar (Pro+), test it with real call scenarios, and get you live in 7 days โ all included.
Foreman is the AI ops layer on top of your receptionist. It listens to every call, then tells you what to do next: who's a hot lead, what you're underpricing, which suburbs to advertise in, which callers sound frustrated (callback before they leave a 1-star). Daily voice briefing plays in the ute on the way to your first job. Included on every plan โ Pro adds growth signals + Ask Foreman, Premium adds auto review requests and weekly strategy with Luigi.
Yes โ upgrade any time and the new plan starts immediately. Downgrading takes effect at the end of your current billing month. If you're unsure which plan you need, start on Starter and upgrade once you see the call volume.
No setup fee, nothing charged today. Your monthly subscription only starts when you go live (within your 7-day setup window) and decide to keep it. We invoice via Stripe โ pay by card. No surprise fees.
No. You get a dedicated AI number, and you forward your existing number to it. Callers dial the same number they always have. You can also choose to use the new number directly for ads or your website โ many customers do both over time.
Call the demo line and hear the AI in action. Then book a 20-minute chat and we'll work out which plan fits your business.
In partnership with Maison Turco
We've partnered with Maison Turco, the studio behind our own brand, on a website built for BackOnTools customers. It ships pre-wired to your AI number, so every call button, callback and form on the site rings the receptionist that answers, books and quotes. A proper site that books jobs while you're on the tools.
A separate partner edition ยท pricing on application
Website plus the receptionist that answers it.
One number, one system, nothing left in a dead inbox.